Welcome to Supa Active. By using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. General

• This website is operated by Supa Active Group
• By accessing or using our website, you agree to be bound by these Terms & Conditions.
• We reserve the right to update or amend these Terms at any time without prior notice.

2. Products & Orders

• We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occur.
• All orders are subject to acceptance and availability.
• Once an order is placed, you will receive a confirmation email to the address provided at checkout.

3. Pricing & Payment

• All prices are displayed in GBP (£) and are inclusive of any applicable taxes unless otherwise stated.
• Payments must be made in full at the time of purchase via our secure payment gateway.
• Supa Active reserves the right to adjust prices at any time.

4. Processing & Delivery

• Orders may take up to 14 days to process, depending on stock availability.
• You will be kept updated on the status of your order via the email provided.
• Once dispatched, delivery times vary depending on your location and courier.
• During busy periods, deliveries may take longer than usual.

5. Returns & Refunds

• If you wish to return an item, please contact us at [email protected] to begin the return process.
• Items must be returned in their original condition and packaging, unless faulty.
• Refunds will only be processed once the returned item(s) have been received and inspected.
• Refunds can take up to 10 working days to appear in your account.
• Please note, we cannot refund items that are used, worn, or damaged (unless they arrived faulty).

6. Exchanges

• Exchanges are subject to stock availability.
• If your requested size or item is unavailable, you will be offered an alternative or a full refund.

7. Intellectual Property

• All content on this website, including text, logos, images, and designs, is the property of Supa Active or our licensors.
• You may not copy, reproduce, distribute, or use any of our content without prior written consent.

8. Liability

• Supa Active will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• While we make every effort to ensure accuracy, we do not guarantee that product descriptions or content are error-free.

9. Privacy & Data Protection

• We respect your privacy and handle all personal data in line with our Privacy Policy.
• By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

10. Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.
• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us
For any questions about these Terms & Conditions, please contact us at:
[email protected]